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The federal government continues to support response and recovery efforts underway in the states of Texas and Louisiana.


  • Registering online, at www.DisasterAssistance.gov, is the quickest way to register for federal assistance, including FEMA assistance.
  • To date, FEMA received more than 507,000 registrations for assistance. More than 161,000 survivors are approved for $114.7 million in FEMA disaster assistance. Of that amount, $33.6 million is approved for housing assistance i.e. rental assistance, and $81 million is approved for other needs assistance.

o   Other Needs Assistance is a financial needs-based program that includes financial support to replace personal property, transportation, and disaster-related medical and dental needs.


  • While the coordinated response continues, the U.S. Department of Housing and Urban Development (HUD), Federal Emergency Management Agency (FEMA), and other federal, state, local, and tribal partners, are beginning to direct efforts toward recovery, including housing survivors displaced by the disaster through the state-led disaster housing task force.


  • HUD is the lead federal coordinating agency for short-term, intermediate and long-term housing needs. Federal partners are working closely with the Texas state-led housing task force, as well as other state, local, tribal and voluntary agencies, to meet the need for quality affordable rental homes. They are also focused on identifying strategies to strengthen the housing market, building inclusive and sustainable communities, and integrating disaster mitigation measures into community design and development, to reduce future damages.



On Assistance


  • Registering online, at www.DisasterAssistance.gov, is the quickest way to register for federal assistance.
  • At registration, survivors receive information about other resources in the area, including additional disaster assistance services from other federal agencies.


o   SBA offers low interest, long-term disaster loans to disaster-impacted homeowners, renters, businesses of all sizes, and private non-profit organizations such as charities, churches, and private universities.


  • Disaster Survivor Assistance Teams (DSATs) are in the field supporting the needs of disaster survivors in person. DSATs address immediate and emerging needs of disaster survivors including on-site registration, applicant status checks, on-the-spot needs assessments, requests for accommodations for those with disabilities or access or functional needs.
  • On September 1, 2012, a Disaster Recovery Center (DRC) opened in Jackson County, Texas, at Edna High School Football Stadium, Edna, Texas.


o   A DRC is a facility or mobile office where survivors may go for information about available disaster assistance programs or ask questions related to their individual situation.

o   DRCs are staffed by representatives from the Governor’s Office of Homeland Security and Emergency Preparedness, FEMA, SBA, volunteer agencies, and others providing support to survivors of Hurricane Harvey.

  • DRCs will continue to open in locations identified by the state of Texas to provide information to survivors. Visit the DRC Locator to find locations of open Disaster Recovery Centers in your area.
  • In Texas, the Transitional Sheltering Assistance (TSA) is available for eligible disaster survivors with a continuing need for shelter because they are unable to return to their homes for an extended period. To be eligible for TSA, survivors must first register for federal assistance with FEMA.
  • The U.S. Small Business Administration (SBA) has received 4,416 disaster loan applications primarily for homes. The SBA has fielded more than 10,600 calls and completed 1,430 property damage inspections. SBA has approved 120 disaster loans for a total of $10.6 million.


  • FEMA reminds survivors to continue to update their contact information as they change addresses or telephone numbers. It is common for displaced disaster survivors to move around as they recover from disaster. If your contact information changes, just call the Helpline and let us know. This helps FEMA help you faster.


  • To donate or volunteer, contact the voluntary or charitable organization of your choice among the many National Voluntary Organizations Active in Disaster (NVOAD) at www.nvoad.org.  
  • FEMA provides information for all survivors, including those with limited English proficiency, or disabilities, including access and functional needs.  

o   Resources for People with Access & Functional Needs

o   Limited English Proficiency Information:




  • On September 2, 2017, the major disaster declaration for Texas was amended to authorize a 90 percent Federal cost share for debris removal, including direct Federal assistance (DFA); and a 100 percent Federal cost share for emergency protective measures, including DFA, for 30 days from the start of the incident period, and then a 90 percent Federal cost share thereafter.


  • On September 1, 2017, President Trump amended the earlier declaration to add the following counties:

o   Individual Assistance: Polk, Tyler, and Walker

o   Public Assistance: Polk, Tyler, and Walker


  • On August 30, 2017, President Trump amended the earlier Hurricane Harvey major disaster declaration to add counties.

o   Individual Assistance: Colorado, Fayette, Hardin, Jasper, Jefferson, Montgomery, Newton, Orange, Sabine, San Jacinto, and Waller

o   Public Assistance: Colorado, Fayette, Hardin, Jasper, Jefferson, Montgomery, Newton, Orange, Sabine, San Jacinto, and Waller

o   Emergency Protective Measures: Dallas, Tarrant, and Travis


  • On August 27, 2017, President Trump amended the earlier Hurricane Harvey major disaster declaration to add 12 counties.

o   Individual Assistance: Aransas, Brazoria, Calhoun, Chambers, Fort Bend, Galveston, Harris, Jackson, Liberty, Matagorda, Victoria, and Wharton.

o   Public Assistance: Aransas, Brazoria, Calhoun, Chambers, Fort Bend, Galveston, Harris, Jackson, Liberty, Matagorda, Victoria, and Wharton

o   Emergency Protective Measures: Bexar


  • On August 25, 2017, President Trump at the request of Governor Abbott declared a major disaster declaration for the state of Texas as a result of Hurricane Harvey, beginning on August 23, 2017. This declaration makes federal assistance available to affected individuals and households. Federal funding is also available on a cost-sharing basis for state, tribal, and local government and certain private nonprofit organizations for debris removal and emergency protective measures.

o   Individual Assistance: Bee, Goliad, Kleberg, Nueces, Refugio, and San Patricio

o   Public Assistance: Bee, Goliad, Kleberg, Nueces, Refugio, and San Patricio


  • Hazard mitigation is available statewide in Texas.


  • On August 31, 2017, President Trump amended the earlier emergency declaration to include the following parishes: Acadia, Allen, Iberia, Natchitoches, Rapides, Sabine, and Vernon.


  • On August 28, 2017, President Trump declared an emergency for Beauregard, Calcasieu, Cameron, Jefferson Davis, and Vermillion parishes in the state of Louisiana, at the request of Governor Bel Edwards.


  • FEMA is authorized to provide emergency protective measures, including direct federal assistance, to save lives and to protect property and public health and safety or to lessen or avert the threat of a catastrophe in the designated areas under the Public Assistance program at 75 percent federal funding.  Direct Federal Assistance may be included in a state or tribal request when they lack a capability to perform or contract for debris removal, emergency protective measures, emergency communications, or emergency public transportation.


Road to Recovery


  • If you have damage to your home, contact your insurance company as soon as possible to file a claim.


  • To file a flood insurance claim under the National Flood Insurance Program (NFIP), contact your insurance agent immediately. NFIP is authorizing advance payments of NFIP claims to expedite recovery.
  • You can also call 1-800-621-FEMA (3362) – select option 2 – to learn more about your policy, and be directed to the appropriate claims resource.

o   As of September 2, 2017, over 67,000 claims have been submitted in Texas.

o   $2.9 million in advance payments has been issued to insured survivors.


  • If you have NFIP flood insurance and suffered flood damage related to Hurricane Harvey, you may be eligible to receive up to $5,000 for building and contents damages prior to the adjuster’s inspection with an advance payment request agreement signed by you. 

o   If you have photos and receipts which validate your out-of-pocket expense, you may receive an advance payment up to $10,000.

o   If the flood insurance adjuster has inspected your loss, you have significant damage, and a copy of your contractor’s estimate, you may receive a larger advance payment based on the estimated covered loss.


  • In Texas, expedited rental assistance is approved in Texas for eligible disaster survivors. FEMA is using coastal depth and riverine flooding data to identify damaged homes, so survivors can get funds quickly and begin making decisions regarding their temporary housing solutions.
  • In Texas, Disaster Unemployment Assistance benefits are available to those whose jobs were directly affected by Hurricane Harvey. This may include people not normally eligible for unemployment benefits, such as self-employed persons and farm-workers.


  • For those experiencing emotional distress, the U.S. Department of Health and Human Services (HHS) Substance Abuse and Mental Health Services Administration (SAMSA) activated its Disaster Distress helpline. This toll-free, multilingual, crisis support service is available 24/7 via telephone (1-800-985-5990) and SMS (text ‘TalkWithUs’ to 66746).


  • Family and friends of those in the affected areas are urged to check social network sites like Facebook or Twitter for information about your loved ones, or use the American Red Cross’s Safe and Well program, to let family members know they are safe, or looking for loved ones.


On Children

  • The U.S. Department of Education has activated its emergency response contact center in response to the devastating impacts of Hurricane Harvey.  The Department’s K-12 and Higher Education stakeholders who are seeking informational resources should contact the Department toll free at 1-844-348-4082or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..


  • To help children recover or cope with the situation, consider these tips:

o   Limit TV Time: Intense media coverage of disasters can frighten young children and disturb teenagers as well.


o   Keep To A Routine: Help your children feel as if they still have a sense of structure, which can make them feel more at ease or provide a sense of familiarity. When schools and child care open again, help them to return to normal activities including going back to class, sports and play groups.

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