(L) Harry J. Brooks, Chairman and CEO, (R) James Alexander, President and Chief Lending Officer
Commercial State Bank, a progressive Texas bank, is setting a high standard of banking performance through its reputation as a true partner in the communities it serves. As a community bank, it not only offers its customers a full array of products and services, but it emphasizes customer relationships not typically seen in larger banks. The bank’s services include treasury management, commercial lending and personal and business banking. Most recently, the bank has expanded its lending services to include residential and commercial construction loans.
Established in El Campo, Texas, Commercial State Bank has been servicing small businesses and individuals since 1921. It has since expanded to three locations in Humble, Katy-Fulshear and Palacios.
In 2011, the bank changed owners, and the new leadership team has nearly tripled the size of the bank. They’ve increased loans and deposits over 400 percent and 250 percent, respectively, while maintaining some of the best credit metrics in the state. Recently, the bank financed the first phase of construction for a new, 87-acre heavy industrial park in northwest Houston being built by Alegacy Development. The costs of the project estimated $17 million, and Commercial State Bank provided financing with syndication to Community Bank of Texas and Amegy Bank.
Along with its growth in performance, Commercial State Bank has grown into a new brand. In 2014, the bank launched a marketing campaign – complete with a new logo and website – centered on the tagline “It Just Makes Sense,” which speaks to its proven track record and personal touch when it comes to customer service.
As a whole, the bank recognizes the importance of long-term customer relationships, which is why every employee puts the needs of the customer first and takes the time to find the best option for each individual customer. Everyone at the bank is held to the values of respect, integrity, positive attitude and a strong work ethic, and it’s these values that drive the bank to always do right by its customers. The bank regularly communicates with its customers and potential customers on topics such as tips for maintaining cyber security, saving money, buying a new home and more.
Not only does this emphasis on service and communication exemplify Commercial State Bank’s values, but the bank is active in the communities it serves. Each branch gets involved with the community through hosting shred days, partnering with local businesses and sponsoring events with nonprofit organizations. One organization that the bank holds close to its heart is Hospice of South Texas, which provides continuity of inpatient care, home care and bereavement services. The bank’s El Campo office spearheads its involvement with the organization, but all of the bank’s locations come together at the annual Spring BBQ Cook-off, which takes place on a Friday and Saturday in March. Proceeds from the cook-off go to hospice patients and families in need.
By supporting organizations, diligently serving its customers and expanding its services, Commercial State Bank has become a trusted resource and valuable member of the community. Its wealth of financial expertise and quality products have raised the bar for community banks.